TERMS OF SERVICE

Welcome to White Jewelry. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

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1 . GENERAL INFORMATION

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
We reserve the right to update or modify these Terms without prior notice.

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2. PRODUCT INFORMATION

We strive to display our products as accurately as possible.
However:
• Colors may vary slightly due to screen settings.
• Sizes and measurements may have small variations due to craftsmanship.
• Availability is not guaranteed and may change without notice.

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3. PRICING & PAYMENTS

• All prices are listed in USD unless stated otherwise.
• Prices may change at any time without notice.

• Prices may change at any time without notice.
• We accept payments through the methods listed at checkout.

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4. ORDERS & SHIPPING

By placing an order, you confirm that:
• Your shipping information is accurate.
• You understand estimated delivery times are approximations.
• Delays due to shipping carriers, customs, or external factors are not our responsibility.

We are not responsible for:
• Packages lost due to incorrect addresses provided by the customer
• Delays caused by courier services
• Customs fees or import taxes (for international orders)

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5. FREE DELIVERY & GIFT OFFERS

Free delivery or promotional offers apply only when specified.
• If the offer states “Lebanon only,” it applies exclusively to addresses within Lebanon.
• Promotional gifts cannot be exchanged, refunded, or replaced.

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6. RETURNS & EXCHANGES

Due to hygiene and safety reasons, all jewelry purchases are final sale unless the item arrives damaged.

We accept returns ONLY if:
• The product is damaged or defective upon arrival
• You contact us within 24 hours of receiving the order
• You provide photos and proof of purchase

We do not accept returns for:
• Change of mind
• Wear and tear
• Tarnishing due to improper care
• Items exposed to perfumes, water, sweat, or chemicals

If accepted, you will receive a replacement or store credit.

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7. CANCELLATION POLICY

Orders cannot be canceled after they have been processed or shipped.
If you need to modify your order, contact us immediately — changes are not guaranteed.

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8. PRODUCT CARE & RESPONSIBILITY

You are responsible for caring for your jewelry as described in our Jewelry Care Guide.
We are not responsible for:
• Tarnishing caused by water, sweat, chemicals, or perfumes
• Damage caused by mishandling
• Breakage due to misuse

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9. INTELLECTUAL PROPERTY

All content on this website — including images, text, designs, and logos — is the property of White Jewelry.
Reproduction or use without permission is strictly prohibited.

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10. PRIVACY POLICY

Your personal information is used only for:
• Processing and delivering your order
• Customer communication
• Improving our website and services

We do not share or sell your information to third parties.

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11. LIMITATION OF LIABILITY

We are not liable for:
• Damages from incorrect use of products
• Any losses or delays caused by courier services
• Allergic reactions to materials (customers must review product descriptions)

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12. GOVERNING LAW

These Terms of Service are governed by the laws of Lebanon, or the country where your business is registered.

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13. REGISTERED ACCOUNTS

By creating an account on our website, you agree to provide accurate, complete, and current information about yourself.
You are responsible for maintaining the confidentiality of your account login details, including your password, and for all activity that occurs under your account.

You must notify us immediately if you suspect any unauthorized use of your account or any other breach of security.
We are not responsible for any loss or damage resulting from your failure to keep your account secure.

We reserve the right to suspend or terminate accounts that violate our Terms of Service or engage in fraudulent, abusive, or illegal activities.